How to Contact Flow Support

Whether you have a question about your account, your home, or anything in between, here's how to reach us:

Email The easiest way to get in touch is by emailing us at support@flow.life. We'll route your request to the right team and follow up as soon as possible.

Submit a Support Request You can also submit a request directly through this Help Center by clicking Submit a Request at the top of the page. Fill out the form with as much detail as possible so we can assist you quickly.

Your Property Team For questions specific to your building — maintenance, parking, amenities, building policies — your property team is your fastest resource. Visit the Flow Experience team at the front desk for assistance.

For emergencies (flooding, gas leaks, fire, or any immediate safety concern), contact your property team or building front desk directly.